FAQ's

Here are some of our frequently asked questions

Client/Customer

After you find a beautician of your choice, click on the book an appointment at the top right end of their profile

In most cases, if the beautician is under the category of your choice, you can book an appointment and there’s an option to upload an inspirational photo. Also you can send a question and attach a photo to the message directly from the beauticians page

Due to high volumes of last minute cancellations, we want to reduce this from happening so our beauticians are not missing out on serious clients.

Yes it is, if the beautician is a no show, no communication and you do not want to be rescheduled with another beautician from our platform. We can always transfer your deposit credit to another beautician, if you choose to use our platform but a different beautician.

Our beauticians signed a term and agreement which prevents them from making such demands. We do this to ensure you are always treated with our quality standards. If you do choose to reject our policy, we are not liable for that service. Also please report any beautician who goes against our policy

That is settled with your beautician, our beauticians use paypal, cash app, square and take cash as well

We service for free for up to 15 miles, however some stylist can choose to travel for up to 20 miles for free. After their set miles, its 1$ a mile extra one -way ( eg, if you are 30 miles from a beautician , a 15$ fee extra will be your fee)

Beauticians

Click on beautician registration, follow the instructions to fill out a simple application, do not forget to input the different services with the duration and price that you provide (this will be used to create your custom calendar). Then after submission, you will receive an approval email within 1- 5 days with instructions on how to create your custom profile.

We do this to verify that all our beauticians do quality work. Our clients depend on our vetting to ensure that they are in good hands. We also do this for safety reasons.

  • Each client pays a 20% deposit when booking their appointment. The balance which is your 80% commission goes directly to you upon completion of service. The client pays you directly with whichever form of payment you choose ( we suggest you have an option such as cash app or paypal to receive card payments)

What is my compensation?

  • The beautician gets 75% of all appointments and mobile beauties gets 25%. 100% of Long distance fee and tips belongs to the beautician

Please it is always better to inform the client about your concerns, if possible cancel the appointment and ask the client to book someone else ( you can notify us via chat or email for us to credit them ). For the sake of your personal reviews which goes on your profile, do not try a style you are unfamiliar with on a paying client.

  • Sure, we understand things happen, however the earlier you notify your client with a tangible professional excuse the better. Be aware that this can’t be a habit because clients plan special occasions or job around their appointments. And you do not want bad reviews on your profile because of poor communication. Also always manually reschedule the client on your calendar to avoid double bookings.

Yes, our clients expect to see the brand on our beautician. You can customize your uniform with your logo but it must be the uniform we provide to you. You will receive your first shirt FREE within a month of signup. In the meantime please wear all black to your appointments. The tool box is optional and also we will have products that you can purchase wholesale to sell to your clients. This will be listed on our beautician only online shop page.

No, as stated in our policy to both beauticians and clients, everyone MUST book via our website to ensure quality and safety of both parties. Any beauticians reported for doing this , will have their calendar terminated.

Clients are aware that beauticians travel up to 15 miles for free, anything after that is 1$ extra per mile one way (eg a client who is 30 miles away owe a 15$ traveling fee). The whole fee goes to you, the company doesn't get any %.

  • You are free to price as low or high as you please. We suggest you price at a reasonable fee to stay competitive. Take into consideration that as a mobile beautician, you are not paying for rent or any other overhead. This should help you to price the same as salons charge clients.

We have been in business for 10 years when we were just mobile braiders. We never encountered an situation that endangered our lives. So base on our experience, we say yes you are. And also that is one of the reason we have the client pay a deposit with their cards, so we have a record of them on the system. If you are ever in an environment where you feel unsafe, we recommend you leave and notify us of the cancellation. The clients are notified to have their pets locked up, no smoking, drugs in your presence. They are notified to create a safe environment for our beauticians.

Absolutely, the more people book you and give you great reviews, the more visible you will be on the site. So share, make business cards and get that money.