Here are some of our frequently asked questions
After you find a beautician of your choice, click on the book an appointment at the top right end of their profile
In most cases, if the beautician is under the category of your choice, you can book an appointment and there’s an option to upload an inspirational photo. Also you can send a question and attach a photo to the message directly from the beauticians page
Due to high volumes of last minute cancellations, we want to reduce this from happening so our beauticians are not missing out on serious clients.
Yes it is, if the beautician is a no show, no communication and you do not want to be rescheduled with another beautician from our platform. We can always transfer your deposit credit to another beautician, if you choose to use our platform but a different beautician.
Our beauticians signed a term and agreement which prevents them from making such demands. We do this to ensure you are always treated with our quality standards. If you do choose to reject our policy, we are not liable for that service. Also please report any beautician who goes against our policy
That is settled with your beautician, our beauticians use paypal, cash app, square and take cash as well
We service for free for up to 15 miles, however some stylist can choose to travel for up to 20 miles for free. After their set miles, its 1$ a mile extra one -way ( eg, if you are 30 miles from a beautician , a 15$ fee extra will be your fee)
Download our app and Click on beautician portal and fill out the simple registration form. Once completed, return to portal and book an appointment for an intro Q & A phone call or in person meet with one of our team leads.
We do this to verify that all our beauticians do quality work. Our clients depend on our vetting to ensure that they are in good hands. We also do this for safety reasons.
What is my compensation?
Please it is always better to inform the client about your concerns, if possible cancel the appointment and ask the client to book someone else ( you can notify us via chat or email for us to credit them ). For the sake of your personal reviews which goes on your profile, do not try a style you are unfamiliar with on a paying client.
Yes, our clients expect to see the brand on our beautician. You can customize your uniform with your logo but it must be the uniform we provide to you. You will receive your first shirt FREE within a month of signup. In the meantime please wear all black to your appointments. The tool box is optional and also we will have products that you can purchase wholesale to sell to your clients. This will be listed on our beautician only online shop page.
No, as stated in our policy to both beauticians and clients, everyone MUST book via our website to ensure quality and safety of both parties. Any beauticians reported for doing this , will have their calendar terminated.
Clients are aware that beauticians travel up to 15 miles for free, anything after that is 1$ extra per mile one way (eg a client who is 30 miles away owe a 15$ traveling fee). The whole fee goes to you, the company doesn't get any %.
We have been in business for 10 years when we were just mobile braiders. We never encountered an situation that endangered our lives. So base on our experience, we say yes you are. And also that is one of the reason we have the client pay a deposit with their cards, so we have a record of them on the system. If you are ever in an environment where you feel unsafe, we recommend you leave and notify us of the cancellation. The clients are notified to have their pets locked up, no smoking, drugs in your presence. They are notified to create a safe environment for our beauticians.
Absolutely, the more people book you and give you great reviews, the more visible you will be on the site. So share, make business cards and get that money.