Beautician Registration

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Beauticians FAQs

  • There are different ways to sign up and become a Mobile Beautician.

    • Download our app, Click on the beautician portal, and fill out the registration form. BE SURE TO COMPLETE THE TRAINING ECOURSE & TEST. Once completed, return to the app, book an appointment for an intro Q & A phone call, or meet with one of our team leads in person.

    • Go to our Mobile Beauties website, then go to Beautician Registration. Click Join our team and fill up the form.

  • We do this to verify that all our beauticians do quality work. Our clients depend on our vetting to ensure that they are in good hands. We also do this for safety reasons.

    • Each client pays a 20% deposit when booking their appointment. The balance which is your 80% commission goes directly to you upon completion of service. The client pays you directly with whichever form of payment you choose ( we suggest you have an option such as cash app or paypal to receive card payments)

    What is my compensation?

    • The beautician gets 80% of all appointments and mobile beauties gets 20%. 100% of Long distance fee and tips belongs to the beautician

  • Please it is always better to inform the client about your concerns, sometimes clients can change their style. if client insist on the style, let them know you would have to cancel the appointment and ask the client to book someone else ( you can notify us via chat or email for us to refund them ). For the sake of your personal reviews which goes on your profile, do not try a style you are unfamiliar with.

  • Sure, we understand things happen, however, the earlier you notify your client with a tangible professional excuse the better. Be aware that this can’t be a habit. if we notice this as a habit, we will have to take measures. And you do not want bad reviews on your profile because of poor communication. Also always manually reschedule the client on your calendar to avoid double bookings.

  • Yes, uniform and MB slides must be worn to every appt. Our clients expect to see the brand of our beautician. We do this as a promotional strategy to stay on our client's minds and homes so they keep coming back to MB for their beauty needs. we all benefit from repeat clients. We do ask for reviews/surveys after each service. Not wearing a uniform is not OPTIONAL and will result in us taking measures. We recommend everyone gets at least 2 uniforms, we will provide free slides to active beauticians who have completed at least 7 appts and good reviews. The toolbox is optional but highly recommended.

  • No, as stated in our policy to both beauticians and clients, everyone MUST book via our website to ensure the quality and safety of both parties. Any beauticians reported for doing this will have their calendar terminated and we will involve the courts. Even after a beautician leaves our platform, you can not take MB clients. You are to redirect clients to our platform. We will eventually be made aware if this is disregarded, we have had beauticians do this in the past, Hence why we now have a legal action in place.

  • Clients are aware that beauticians travel up to 15-20 miles for free, anything after that is 1$ extra per mile one way (eg a client who is 30 miles away owe a 10-15$ traveling fee). The whole fee goes to you, the company doesn't get any %.

  • Strategic pricing at Mobile Beauties benefits both clients and beauticians.

    Competitive rates aim to keep beauticians consistently busy.

    History indicates that customers prefer affordable pricing.

    Mobile braiders enjoy reduced overhead costs and client-provided hair.

    Pricing model considers high mileage expenses for fairness and sustainability.

  • We have been in business for 10 years when we were just mobile braiders. We never encountered a situation that endangered our lives. So based on our experience, we say yes you are. And also that is one of the reasons we have the client pay a deposit with their cards, so we have a record of them on the system. If you are ever in an environment where you feel unsafe, we recommend you leave and notify us of the cancellation. The clients are notified to have their pets locked up, and no smoking, or drugs in their presence. They are notified to create a safe environment for our beauticians.

  • Absolutely, the more people book you and give you great reviews, the more visible you will be on the site. So share, make business cards and get that money.

  • We now have custom mobile beauties pre-stretch braiding hair available to use for all braiding appts. Clients have been notified to expect our brand only. ONLY mb braiding hair will be used for all braids appts. unless special circumstance such as client request special length or color. Clients have the option to order our hair via Amazon. Also Beauticians can order hair for a wholesale price and earn profits when selling it retail to clients during appointments. We started this to ensure the quality of hair, and to consistently market our brand to our clients. The more our logo stays on their mind and house, the more they remember to always book with us.

    • One single bundle pack of MB hair is $2

    • Our bundles are fuller than what is sold in the beauty supply. ( 1 trio bundle pack cost $6 and usually, 2 packs ($12 total) are needed for a client VS MB 3 bundles @ $7.50 ( retail $2.50 per pack)

    • Beauticians can charge up to $3 per pack retail to clients. ( that's a $1 per pack profit)

    • Average client style will take 3-4 packs

    • Must buy at least 1 case of 50 pieces ($100)

    • The length is 24-26 inches, hot water sealing, etc.

  • This happens often where clients book a cheaper option and want a more costly style. Please notify the client before the appt. day and let them know that their inspo phot0 will cost more. Most of the time clients have no issue paying. For the few clients that deny to pay the up charge, let them know professionally they will be refunded and they can pick another braider who might be within their budget.

  • First, let the client know they booked you and as listed they are outside of your travel boundaries. They will be refunded and able to book with someone closer. Then notify us about the refund ( please be sure your profile does reflect your travel boundaries).

  • To reduce any confusion and micro management. We do not pay beauticians deposit extras nor do we receive an increase deposit fee. This is why make sure to list all services in details and do consultations with clients before appts. ( adjust your calendar as often as needed to reduce any confusion).

    OPTIONAL. - Inform the client they booked the wrong service and therefore they will be refunded and cancel the appt. and Have them rebook under the right service.

  • Your acuity app will allow you to reschedule, set availability or cancel appts. so please do not rely on the management team to do this for you.

  • You are absolutely responsible for your calendar availabilities. We do not control your availability so setup and update as often as needed. Any booking that comes on your appt during your open availability is your responsibility. You can not decline an appt. due to you not keeping up with an accurate availability. If we notice this as a habit measures will be taken.

  • We hate to reprimand any team member, but we have to hold ourselves accountable and responsible in order to keep order. We understand life can happen or misunderstandings of new beauticians, so these are not for rare occurrences but for when we notice a habit. So base on management's decision making, the following measures can be taken;

    • Require beautician to take extra training, either virtually or in person ( calendar will be paused until training is completed).

    • A monetary fine of the full amount of lost appt. ( if we lose an appt due to a beauticians constant disregard)

    • Immediate Termination

  • Yes, this can be done via our whatsapp group chat. If an appt is beyond your skills, distance, or an emergency. Please post it on the chat ONLY after doing a phone consultation with the client to get a clear picture. We want to reduce cancellations with clients so try to pass on an appt. in special instances when a client can't reschedule or change style.

    However, due to everyone's different prices and availabilities, it's best to have the client rebook with another beautician to avoid confusion. notify management for refund.

    • Consultation/Intro with the client: Hi (Client's name)! This is (Beautician's name) from mobile beauties, I'm calling/texting about your upcoming hair appointment.

    • Notifying the client about running late: Hi (Client’s name)! This is (Beautician's name) from Mobile Beauties. I'm running (give estimated time and ETA) late. I’ll try to reach there as soon as I can.

    • Notifying the client about style/price change: Hi (Client’s name) Not sure if you are aware of it, but the style you choose will take more time to do which causes an increase in the price to (state price). Would that be ok with you?

    • Notifying client about the emergency: Hi (Client’s name). I just want to inform you that unfortunately, I won’t be able to accommodate you on our scheduled appointment. I am so sorry for any inconvenience it may cause but some emergency just came up today. Is it possible to reschedule our appointment for another day? Otherwise, I can schedule you with some of our beauticians to do the service if you can't reschedule.

    • Asking the client to reschedule: Hi (Client’s name) I’m so sorry but my schedule got overbooked. Is it possible to reschedule it for another day? I'm sorry for the inconvenience.

    • Notifying client about booking outside of your travel distance: Hi (Client’s name), I'm not sure if you are aware, but my profile is listed for (state your travel distance and city), which means I am not able to do the service for you. We can process your refund though, so you may be able to book with another beautician assigned within that area.

  • Absolutely not. Please do not take long calls while on a client's head and house. If it's an emergency, please excuse yourself for a quick phone call. Our professionalism must show in all details.

  • We take pride in showing our clients appreciation for choosing us by picking up after ourselves. Please clean up hair, wrappers, etc. that was caused by the appointment. This shows our professionalism and cares for our client's convenience.

  • Please contact our team via WhatsApp or email at mobilebeautiesgo@gmail.com with all the changes to update pricing, add services, edit calendar listings, etc. This is because only an admin can make certain changes.